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Wow, how surprising to find that Best Western (BW) would not work with me at all to transfer a reservation made on Nov. 10th for a 2 night stay in Ft. Lauderdale Nov. 11 & 12. I messed up: I booked at the wrong "airport" hotel. The online travel site has 2 BW...
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1.3
I liked
  • Availability of a customer service agent and supervisor
I didn't like
  • Inflexibility
  • No transfer to other property policy
#736528
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Cory Mc Clellan, Was a Maintenance Man at Flagstaff Az, he started trolling and stalking Customers, he also does this on many Internet Websites to others he sees as a threat or competition. Society Beware of this Sociopath. He brags up a storm of how great he is and...
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#520436
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while staying at best western inn in fairfield iowa . a hooker was in the bar soliciting she was flashing her tattooed *** in the bar, i asked the bartender about this he just smiled and said she's just enjoying her self. later she solicited my 16 year old son in the...
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Anonymous
hadden

hear stories about this from hotel staff, they say it's true.

#452386
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Best Western Inn - Best Western-South Hill, VA filthy;
Last Saturday, I booked a room at this hotel using Hotwire. It was the highest rated hotel by both Hotwire and Tripadvisor. The lobby looked great along with the main hallway. However, when I opened the room....it was FILTHY!!!! There was a layer of dust and grime...
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South Hill, Virginia
#450872
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My recent stay at Best Western Inn at the Meadows has been one of the worst travel experiences of my life. I was falsely, and unlawfully charged a $500 smoking despite the fact that smoking did not occur in the room. The management is sticking to this claim, bolstering...
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Anonymous
Anonymous

I work for choice hotels and at the particular franchise I work for (not best western) we give guests a paper to sign when they check in that gives permission to charge up to ...

Anonymous
Bruja

We had the exact same thing happen at the Best Western Inn at the Vines in Napa, CA. They charged $250 when no one smoked in the room-period. I emailed the hotel and got no ...

#395837
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